Cole was professional, pleasant and polite. Keil service people are very clean and they explain exactly what they are doing. Cole was a great representative of Keil!
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
The technician did a great job. Very thorough and conscientious.
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
I was impressed by the quick service! I’m new to Kiel and so far extremely happy. I had no idea I’d need help so soon but glad I started a relationship with Kiel.
Overall Experience
Quality
Value
Convenience
Cole and James were very friendly, very knowledgeable and got the job done fast. great team
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Yang is amazing! He is always incredibly thorough and informative
Overall Experience
Quality
Value
Convenience
Had a leak, called Keil, and they came the same day to resolve the issue. John was nice to answer all my layman’s questions.
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Professional service from office staff and technician
Overall Experience
Quality
Value
Convenience
No complaints with the scheduling of my service. However, Keil was not going to honor the last year of my 10 year warrenty on an A/C unit purchased from them. The compressor has been nothing but trouble for almost the entire period with a leak which they have tested and not found w/o me spending yet even more money to repair THEIR product. My service guy went to the mat for me since the cost of leakage test, coolant & an attempt to charge me for service were completely unfair. You can read between the lines on why that would happen. I hope his job is safe. I still have a leaking compressor unit and will unfortunately need coolant at least annually.
Overall Experience
Quality
Value
Convenience
AC MAINTENANCE- JANET HAVE A GREAT SUMMER AND STAY COOL! -Cole
AC MAINTENANCE ON A YORK UNIT AND BOILER MAINTENANCE ON A WEIL MCLAIN
AC MAINTENANCE ON A GOODMAN UNIT
PERFORMED AC MAINTENANCE ON A LUXAIRE COIL AND CONDENSER
MAINTENANCE ON GOODMAN FURNACE AND CONDENSER
MAINTENANCE ON A WEIL MCLAIN BOILER
MAINTENANCE ON A CO FORT AIRE FURNACE
MAINTENANCE ON A COMFORT- AIRE FURNACE
Performed Heat Maintenance on a Goodman Furnace
